Shipping info
At The Petshop, we strive to provide you with the best shopping experience, including seamless and efficient shipping services. Below you will find all the essential details regarding our shipping processes to help you stay informed and make your purchasing decisions with confidence.
Shipping Destinations:
We currently offer delivery services to all Emirates within the UAE. Whether you're located in Dubai or Al Ain, we've got you covered.
Shipping Timeframe:
| Standard Delivery | |
|---|---|
| Emirate | Delivery Remarks |
| Dubai | Same day delivery for orders placed before 9 AM GST & next day delivery for orders placed after 9 AM GST |
| Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah | Next day delivery |
| Umm Al Quwain, Fujairah, Remote Areas (Madina Sayet , Al Ruwais) | Within 2-3 days |
| Standard Delivery Fee | No additional cost for orders above AED 100, and a charge of AED 20 for orders below AED 100 |
| 60 Minute Delivery | |
|---|---|
| Emirate | Delivery Remarks |
| Dubai | Delivery within 60 minutes from the time of placing the order. (Orders placed between 9:00 AM to 9:00 PM GST) 60 Minute Delivery is only available in specific areas |
| 60 Minute Delivery Fee | Delivery charge of 10 AED for orders above AED 100, and a charge of AED 20 for orders below AED 100 |
Order Tracking:
To keep you in the loop, we provide order tracking services for all shipped orders. Once your order is processed and shipped, you will receive an SMS notifying you about your order. This way, you can monitor your order's progress and anticipate its delivery.
If you have any questions or concerns about our shipping information or require any assistance with your order, our customer service team is here to help. Feel free to contact us through our customer support channels, and we'll be delighted to assist you.At The Petshop, we strive to provide you with the best shopping experience, including seamless and efficient shipping services. Below you will find all the essential details regarding our shipping processes to help you stay informed and make your purchasing decisions with confidence.